Privacy Policy
Eclipse Technology Limited t/a Castle Computers · Last updated: May 2025
1. Who We Are
Eclipse Technology Limited, trading as Castle Computers, is the data controller for personal data collected through this website. We are registered in Ireland (Company No. 265461) and based in Dublin.
For any privacy-related queries, contact us at info@castlecomputers.ie or call 01-873 3588.
2. Personal Data We Collect
- Contact data: name, email address, phone number, company name
- Technical data: IP address, browser type, pages visited, session duration
- Communications: content of enquiries submitted via our contact form or email
- Service data: information required to deliver contracted IT services
3. How We Collect It
- Contact and enquiry forms on this website
- Email, telephone and in-person communications
- Cookies and similar tracking technologies
- During the delivery and support of contracted services
4. Legal Basis for Processing
Under GDPR (Article 6), we process your data on the following bases:
- Legitimate interests — responding to enquiries and improving our services
- Contract performance — delivering services you have engaged us to provide
- Legal obligation — where processing is required by Irish or EU law
- Consent — where you have explicitly opted in (e.g. marketing communications)
5. How We Use Your Data
- To respond to enquiries and provide requested services
- To manage our business relationship and deliver contracted IT support
- To send service updates, invoices and account information
- To improve this website and our service offering
- To comply with legal and regulatory obligations
6. Who We Share Data With
We do not sell your personal data. We may share it with:
- IT service sub-processors supporting our operations (e.g. cloud hosting, helpdesk platforms)
- Professional advisers (legal, accounting) where required
- Competent authorities where required by law
All third-party processors are subject to data processing agreements and GDPR obligations.
7. Data Retention
- Enquiry data: retained for 2 years from last contact
- Client data: retained for 7 years from contract end (statutory requirement)
- Cookie data: as per individual cookie lifespan (see below)
8. Your Rights Under GDPR
You have the right to:
- Access a copy of your personal data
- Rectify inaccurate or incomplete data
- Request erasure ("right to be forgotten")
- Restrict or object to processing
- Receive your data in a portable format
- Withdraw consent at any time (where consent is the legal basis)
To exercise any right, email us at info@castlecomputers.ie. We will respond within 30 days.
You also have the right to lodge a complaint with the
Data Protection Commission (DPC) — Ireland's supervisory authority — at
dataprotection.ie.
9. Cookies
This website uses essential cookies required for basic functionality. We may also use analytics cookies to understand how visitors use the site. You can manage or disable cookies through your browser settings at any time.
10. Changes to This Policy
We may update this policy periodically. Material changes will be reflected on this page with an updated date. Continued use of this website following any change constitutes acceptance of the revised policy.
Terms of Service
Eclipse Technology Limited t/a Castle Computers · Last updated: May 2025
1. About These Terms
These Terms of Service govern your use of the castlecomputers.ie website and any IT services provided by Eclipse Technology Limited (trading as Castle Computers), registered in Ireland, Company No. 265461.
By using this website or engaging our services, you accept these terms in full. If you do not agree, please discontinue use immediately.
2. Our Services
Castle Computers provides managed IT services, network infrastructure design and management, Microsoft 365 and cloud solutions, cybersecurity, unified communications (VoIP), and cloud backup services to business clients in Ireland.
Specific engagements are governed by individual service agreements or statements of work agreed in writing between Castle Computers and the client. These terms do not, of themselves, create an obligation to provide any service.
3. Website Use
You may use this website for lawful purposes only. You must not:
- Use the site in any way that breaches applicable Irish, EU, or international law
- Transmit unsolicited or unauthorised advertising or promotional material
- Introduce malicious code, viruses, or any material that is harmful or disruptive
- Attempt to gain unauthorised access to any part of our systems or networks
4. Intellectual Property
All content on this website — including text, graphics, logos, icons, images, and software — is owned by or licensed to Eclipse Technology Limited and is protected by Irish and international copyright and trademark law.
You may not reproduce, distribute, or create derivative works from any content without our express written permission.
5. Accuracy of Information
We endeavour to keep the information on this website accurate and current. However, we make no warranty as to its completeness, accuracy, or fitness for a particular purpose. IT pricing, service availability, and specifications are subject to change without notice.
6. Limitation of Liability
To the fullest extent permitted by Irish law:
- Castle Computers shall not be liable for any indirect, consequential, special, or punitive loss arising from use of this website or our services
- Our total aggregate liability in connection with any service engagement shall not exceed the total fees paid by the client in the 12 months immediately preceding the claim
- We are not responsible for any loss arising from your reliance on information published on this website
Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability that cannot be excluded under Irish law.
7. Third-Party Links
This website may contain links to third-party websites for your convenience. We have no control over their content, privacy practices, or availability, and we accept no responsibility or liability for them. Links do not imply endorsement.
8. Remote Support Sessions
Remote support sessions conducted via GoTo Assist or similar tools are subject to your explicit consent at the time of connection. You retain full control and may terminate any session at any time. Sessions may be logged for quality and security purposes.
9. Governing Law & Jurisdiction
These terms are governed exclusively by the laws of Ireland. Any dispute arising from or related to these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Ireland.
10. Changes to These Terms
We reserve the right to update these terms at any time. The current version will always be available via this website. Continued use of our website after any change constitutes your acceptance of the revised terms.
11. Contact
For queries regarding these terms, contact us at info@castlecomputers.ie or call 01-873 3588.
