Castle Computers — last updated 1 June 2026
Castle Computers is the trading name of Eclipse Technology Limited, a company registered in Ireland (company number 265461). Our registered office is at 37 Stormanstown Road, Dublin, Ireland, and we trade from Unit K2, Drinan Enterprise Centre, Swords, Co. Dublin K67 V583. We are the controller of the personal data described in this notice.
For any privacy question or request, email info@castlecomputers.ie or call +353 1 873 3588.
This notice explains how we handle personal data about website visitors, people who contact us, and the contacts at our customers and suppliers. It covers this website, our support services and how we run customer accounts.
When we manage IT systems for a customer, the data held in those systems belongs to the customer. We handle it on their behalf under our Data Processing Agreement with them, not under this notice.
| Where | What we collect | Why | Legal basis (GDPR Art. 6) |
|---|---|---|---|
| Website contact form | Name, company, email, phone and your message | To reply to your enquiry | Steps at your request before a contract; our legitimate interest in answering enquiries |
| Support requests (portal, email, phone) | Your name, contact details, and the details of your request and our work on it | To provide and record the support we give | Performance of our contract with your organisation; our legitimate interest in keeping a record of our work |
| Remote support sessions | Connection details for the session. During a session our technician can see your screen | To fix problems remotely, with your agreement | Performance of our contract with your organisation |
| Customer accounts and billing | Contact and billing details for your organisation's contacts, invoices, and payment details. Direct debit mandates and saved cards are held by Stripe | To invoice and collect payment, including by direct debit or card | Performance of a contract; legal obligation (tax and company records) |
| Credit account applications | The details on the application form, trade reference responses and credit check results | To decide whether to offer credit and on what terms | Our legitimate interest in managing credit risk |
| Service updates | Name and business email | To tell customers about service changes, security alerts and similar products or services | Our legitimate interest in keeping customers informed. You can opt out of marketing emails at any time |
| Visiting the website | IP address, browser type and pages requested | To run the website securely | Our legitimate interest in operating a secure website |
You do not have to give us any of this information, but we may not be able to answer an enquiry, provide support or open an account without it. We do not make decisions about you by purely automated means.
We do not sell your personal data. We share it only with service providers who handle it on our behalf and under our instructions, and with others where described below:
We may also share data with our professional advisers, such as accountants and solicitors, with debt collection agencies if an account is unpaid, and with authorities where the law requires it.
Most of the data we hold is stored within the European Economic Area. Xero is based in New Zealand, which the European Commission recognises as providing adequate protection for personal data. Some other providers listed above are based in the United States. Those transfers are protected by the EU–US Data Privacy Framework, where the provider is certified, or by the European Commission's Standard Contractual Clauses.
| Data | How long |
|---|---|
| Enquiries from people who do not become customers | 2 years from our last contact with you |
| Customer, support, billing and credit account records | 7 years after our relationship ends (tax and company law require at least 6) |
| Remote support session records | 2 years |
This website does not set cookies and does not use analytics or advertising trackers. If that changes, we will update this notice and ask for your consent before setting any non-essential cookie.
The one exception is the Google Maps embed on our contact page (see Section 4), which is Google's own cookie, not ours — you can avoid it by using the "Get Directions" link instead of viewing the embedded map.
As an IT services company, we protect the data we hold with measures such as encryption, multi-factor authentication and access limited to those who need it.
Under data protection law you have the right to:
To use any of these rights, email info@castlecomputers.ie. We will reply within one month.
You can also complain to the Data Protection Commission, Ireland's supervisory authority, at www.dataprotection.ie.
We will post any changes on this page and update the date at the top.
These Terms of Service govern your use of the castlecomputers.ie website and any IT services provided by Eclipse Technology Limited (trading as Castle Computers), registered in Ireland, Company No. 265461.
By using this website or engaging our services, you accept these terms in full. If you do not agree, please discontinue use immediately.
Castle Computers provides managed IT services, network infrastructure design and management, Microsoft 365 and cloud solutions, cybersecurity, unified communications (VoIP), and cloud backup services to business clients in Ireland.
Specific engagements are governed by individual service agreements or statements of work agreed in writing between Castle Computers and the client. These terms do not, of themselves, create an obligation to provide any service.
You may use this website for lawful purposes only. You must not:
All content on this website — including text, graphics, logos, icons, images, and software — is owned by or licensed to Eclipse Technology Limited and is protected by Irish and international copyright and trademark law.
You may not reproduce, distribute, or create derivative works from any content without our express written permission.
We endeavour to keep the information on this website accurate and current. However, we make no warranty as to its completeness, accuracy, or fitness for a particular purpose. IT pricing, service availability, and specifications are subject to change without notice.
To the fullest extent permitted by Irish law:
This website may contain links to third-party websites for your convenience. We have no control over their content, privacy practices, or availability, and we accept no responsibility or liability for them. Links do not imply endorsement.
Remote support sessions conducted via GoTo Assist or similar tools are subject to your explicit consent at the time of connection. You retain full control and may terminate any session at any time. Sessions may be logged for quality and security purposes.
These terms are governed exclusively by the laws of Ireland. Any dispute arising from or related to these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Ireland.
We reserve the right to update these terms at any time. The current version will always be available via this website. Continued use of our website after any change constitutes your acceptance of the revised terms.
For queries regarding these terms, contact us at info@castlecomputers.ie or call 01-873 3588.